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Chef Auri's
Suga Dotz

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- Birthday party cake decorating class
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Frequently asked questions

General

You may place your order directly through our website from the Contact page.

By email at Sugadotz@gmail.com 📩

By phone (call/text) 510-671-0653 📲

-Date of event 🎂

-Delivery or pick up? (Including the time) 🚛

-What dessert are you interested in? (Size/amount, flavor, design) 🍩

-Delivery location (if applicable) 🏡

Please check out our menu online for flavors and all dessert options! We do create custom flavors as well (extra fee). https://www.sugadotz.com/pastry-menu

Yes. We do require a 50% non-refundable deposit due at the time of booking. No deposit = your order is not booked! 💰

Yes. We charge a delivery fee for all orders that need our delivery service. The price depends on the location. 🚕

It's important to be on time for your order pickups. We often have multiple pickup/deliveries within a day and if you are not on time for your order, we might need to re-schedule as we cannot be tardy for other's orders.

Deliveries: If you are not at the set location to retrieve your order on time, we might need to leave and you may pick up your order instead, or if we can wait, there will be a late fee for every 20 minutes.

Pickups: Similar to deliveries, if you are not on time to your pickup, there could be a chance that you might need to reschedule your pick up time.

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Chef Auri's
Suga Dotz

How do I place an order?

What info should you supply to us when booking?

What flavors do you offer?

Is a deposit required?

Is there a delivery fee?

What happens if I am late to pickup or delivery?